Given the situation regarding COVID-19 virus and despite the limitations currently applicable, JRC and Alphatron Marine are fully operational. Because the majority of our products are made in our production facilities in Japan and Europe, we can still supply many items from stock. Our main products are also suitable for remote maintenance. This makes it possible to remotely diagnose the situation on board your ship and even solve malfunctions. Everything to limit the decommissioning of your ships.
Even during these extreme circumstances in which we find ourselves, the quality of our service remains at the level you are used from us. Our global support centers in Rotterdam, Singapore and Houston provide expert technical and operational help 24/7. Our monitoring and maintenance services ensure that our customers receive the expertise they need, when and where it is needed.
For example, we can offer you real-time virtual support on board via RMS (Remote Maintenance System), SSV (Smart Ship Viewer Mobile) and AlphaEye. With these systems you get help on board during critical and complex operations from certified experts and engineers.
This way you can be sure that we will do everything possible to guarantee safe sailing and continuity for our customers.
3063 NH Rotterdam
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Real-time audio visual support now possible with AlphaEye
30 10월 2015 - Alphatron Marine is pleased to announce the introduction of the robustly designed AlphaEye, the next generation service communication tool. Offering the capability to have an extra set of eyes “onboard” allows for support specialist to be standing by to solve 24/7 any problem, globally and remotely.자세히보기
Alphatron Marine expands service and support in the Caribbean
5 7월 2017 - Alphatron Marine is pleased to announce the expansion of our office located in Willemstad, Curacao. The office, located close to the Caribbean Sea, will enable the company to strengthen our presence and expand our activities in the Central American markets.자세히보기
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