Given the situation regarding COVID-19 virus and despite the limitations currently applicable, JRC and Alphatron Marine are fully operational. Because the majority of our products are made in our production facilities in Japan and Europe, we can still supply many items from stock. Our main products are also suitable for remote maintenance. This makes it possible to remotely diagnose the situation on board your ship and even solve malfunctions. Everything to limit the decommissioning of your ships.
Even during these extreme circumstances in which we find ourselves, the quality of our service remains at the level you are used from us. Our global support centers in Rotterdam, Singapore and Houston provide expert technical and operational help 24/7. Our monitoring and maintenance services ensure that our customers receive the expertise they need, when and where it is needed.
For example, we can offer you real-time virtual support on board via RMS (Remote Maintenance System), SSV (Smart Ship Viewer Mobile) and AlphaEye. With these systems you get help on board during critical and complex operations from certified experts and engineers.
This way you can be sure that we will do everything possible to guarantee safe sailing and continuity for our customers.
3063 NH Rotterdam
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JRC Do Brasil now authorized to operate with bonded warehouse
18 二月 2019 - JRC is pleased to announce that its subsidiary, JRC do Brasil Empreendimentos Eletrônicos Ltda (JDB), has been granted, last May 15th - 2018, by the Brazilian Federal Government, to have a customs bonded warehouse for JRC equipment – with other partners to follow in due time.了解更多
Real-time audio visual support now possible with AlphaEye
30 十月 2015 - Alphatron Marine is pleased to announce the introduction of the robustly designed AlphaEye, the next generation service communication tool. Offering the capability to have an extra set of eyes “onboard” allows for support specialist to be standing by to solve 24/7 any problem, globally and remotely.了解更多
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