Given the situation regarding COVID-19 virus and despite the limitations currently applicable, JRC and Alphatron Marine are fully operational. Because the majority of our products are made in our production facilities in Japan and Europe, we can still supply many items from stock. Our main products are also suitable for remote maintenance. This makes it possible to remotely diagnose the situation on board your ship and even solve malfunctions. Everything to limit the decommissioning of your ships.
Even during these extreme circumstances in which we find ourselves, the quality of our service remains at the level you are used from us. Our global support centers in Rotterdam, Singapore and Houston provide expert technical and operational help 24/7. Our monitoring and maintenance services ensure that our customers receive the expertise they need, when and where it is needed.
For example, we can offer you real-time virtual support on board via RMS (Remote Maintenance System), SSV (Smart Ship Viewer Mobile) and AlphaEye. With these systems you get help on board during critical and complex operations from certified experts and engineers.
This way you can be sure that we will do everything possible to guarantee safe sailing and continuity for our customers.
3063 NH Rotterdam
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Meet us at Europort 2017
12 octobre 2017 - Alphatron Marine and JRC are pleased to welcome you at Europort where will be previewing some of the world’s most technologically advanced marine electronics and total solution concepts available today. Remote assistance is an important concept to the maritime industry, therefore we have implemented “Supported sailing” within the roots of our organisation and it will play a central role at the Europort. With our new support centre we are able to fully support ship’s from the shore, such as remote diagnostics, route and weather planning.En savoir plus
JRC ECDIS success in Greece
23 juin 2015 - The Greeks, more than any other people in the world have been mariners without interruption throughout history. At 100 years old, JRC also has a comparable history in the field of marine electronics, something that the great shipping nation of Greece recognizes now more than ever how JRC is putting trust and reliability into products like no one else. This could be why the JRC ECDIS is the preferred choice of many shipping companies today.En savoir plus