The Warranty department of Alphatron Marine guarantees the fast, correct processing of warranty claims. To reassure customers that we are on top of things, we inform our customers in the meantime about the progress. Once a warranty claim is processed, customers receive a service report – signed for agreement - containing a detailed explanation to the customer.
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JRC/Alphatron Marine appoints Jeroen Kortsmit in the position of Group General Manager Key Accounts as of 1st July 2020
15 junio 2020 - In this position Jeroen Kortsmit will be responsible for the worldwide expansion and management of our customer relationship in the fields of customer satisfaction, maintenance agreements, digital services like E-learning as well as remote maintenance and support. He will develop a global strategy and coordinate and improve the customer contacts worldwide in order to safeguard the relationship with the extensive customer base of the JRC/Alphatron Marine Group containing more than 11,000 vessels worldwide.Leer más
Alphatron Marine uses vintage tugboat for maritime training employees
13 septiembre 2021 - JRC/Alphatron Marine is a company that is very active in the development, manufacture, supply, installation and service of a wide range of maritime navigation and communication equipment. The company was founded in 1991 by experienced people in the shipping industry, who know what the customer wants and what the world in which they operate is concerned with. Due to the decreasing number of people who have sailed and/or have a decent knowledge of the industry, there is a gap that is difficult to fill. To fill vacancies, it is now often necessary to invite candidates who have little knowledge of shipping and its facets.Leer más