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Inside Sales Customer Service

Houston, USA

Alphatron Marine USA is a major player in maritime navigation and communication, instrumentation and automation. With a head office in Rotterdam and foreign offices in Japan, Europe, USA, Korea and Singapore we always endeavor to be close to the customers.

General function

The Inside Sales Representative is an essential and valued member of our team. This position is responsible to help promote sales growth. Core duties are to generate repetitive sales by processing quotes/ orders to fulfill customer needs by ensuring highest customer satisfaction. This role will partner with the Outside Sales Managers to accomplish overall Sales goals.

Position requirements

  • Respond to customer Inquiries, provide quotes and process customer orders in a timely manner
  • Addresses customer requests and issues by utilizing company tools & resources
  • Employ a professional demeanor in e-mail and telephone communications with customer
  • Responsible to handle the transportation for the shipment as an expeditor
  • Provide accurate pricing, inventory and delivery information to customers
  • To input, control and close off orders in Microsoft Navision system.
  • Proactively generate sales and promote company products
  • Interact with Customers and suppliers to obtain and fill orders correctly
  • Coordinate deliveries with the Warehouse and purchasing departments
  • To Complete the sale order files and handover to administration for invoicing

Knowledge, skills and abilities

  • Three years of Maritime Sales experienced preferred
  • JRC product knowledge preferred
  • Excellent communication and phone etiquette
  • Organization and time management skills
  • Ability to explore and learn other software applications
  • Working knowledge of Microsoft Office, especially Outlook and Excel
  • Excellent interpersonal & Problem-solving skills
  • High School Diploma or GED

Job Type: Full-time
Job Location: League City, TX

Alphatron Marine USA offers best-in-class benefits, including:

  • Competitive pay
  • Optimal health, vision and dental care insurance programs with no premiums for employee
  • Vacation and sick leave
  • Personal development opportunities (training, mentorship, etc.)
  • 401K with Employer Match

Alphatron Marine USA., Inc. is an Equal Opportunity Employer, candidates with above qualifications are encouraged to apply directly at recruitment.usa@jrc.am "Apply Online, No direct phone calls please" Candidates must be legally authorized to work in the U.S.A. and pass a thorough background check.

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